Frequently Asked Questions

 

 

How often do you add merchants to the site?

We are constantly adding new merchants to the site. Our goal is to make www.theonlinesavingscard.com your one-stop shopping website. If there's a merchant that you would like us to add, please email us at customerservice@theonlinesavingscard.com.

When do I receive my rebates?

Once you have accrued at least $15 in your account, you will be paid via Paypal.

Are these discounts available for in-store purchases?

No, are discounts are only valid for purchase through www.theonlinesavingscard.com.

How do I know the stores listed with the site are secure?

There are two ways to tell if you are interacting with a secure server -- the URL in your browser window begins with https instead of http and a small lock icon appears in the bottom right of your window frame.

Typically, when you begin to purchase or "check out" in an online store the transaction is moved to a secure server to encrypt and protect the information you provide. Unfortunately, when you shop through BuyForCharity, the tracking process that matches your purchase to your cause obscures both these means of identifying a secure server. To verify a site is secure from a BuyForCharity web page, simply follow the instructions below:

Using Internet Explorer: Position your mouse in the center of the page, right click (Mac users use Ctrl click), and click on Properties. The URL for the check out Web page will appear and you can verify it begins with https

Using Netscape: Position your mouse in the center of the page, right click (Mac users use Ctrl click), and click on Open Page in New Window. The URL for the check out Web page will appear and you can verify it begins with https.

What if I'm not happy with what I purchased? May I return it?

Each merchant has a customer service Web page that describes the return policy. Please visit their customer service page for details. If you are not satisfied with the customer service you receive from one of our participating retailers, we really do want to know about it.

Can I have my order shipped to another address?

Purchases are delivered directly to your address of choice. Please check the individual merchant's customer service page for specific information about their shipping policies.

How do I contact your organization?

In order to keep paying the highest commission rates to causes of your choice, we must keep our cost at a minimal level. An e-mail message to customerservice@theonlinesavingscard.com is a quick and easy way to communicate with us.

More Questions? Please contact us at customerservice@theonlinesavingscard.com.